Procedure for Renewing a Platform Subscription
Last updated
Last updated
There are several ways to view the status of your purchased package, namely:
Click on the "Overview" page on the Antares website
In the "Subscription Management" section, you can find out the status of your previously purchased plan. Click "See more subscription" for further information.
Or click on the "Subscription" page on the sidebar of the Antares page.
On the "Subscription" page, you can directly purchase the package you need by clicking "Buy Subscription". If you want to see the status of the packages you have previously purchased, you can view the information by clicking "See All Subscriptions".
Click "See All Subscription"
You will arrive at the "Subscription Management" page. On the "Subscription Management" page you can see the status of each package you have purchased previously.
There are 6 (six) status of the Antares package, namely:
| PACKAGES STATUS | DESCRIPTION |
|---|---|
Active | Packages that are currently active and can still be used |
Grace Period | Packages that have entered the grace period, but are still in use until the expiration date. |
Hibernate | Packages that has passed the grace period and is temporarily freezed. |
Suspended | Pacthat has passed the "hibernate" period |
Inactive | Packages that have passed the "suspended" period. "Free Trial" packages will automatically enter the inactive period. |
Cancelled | Status of your cancelled plan before payment |
Select the plan you would like to renew
You can renew packages that are in Grace Period, Hibernate, and Suspended status.
On the plan you want to renew, click "Active"
Once you click "Active", the package you want to renew will be automatically added to the basket on the top right.
Once the parcel is in the basket, click "Continue Order".
If there is an applicable promo, you can add the promo to get a price cut in the "Apply Promo" section. Next, click "Continue Order".
You can only extend packages that are in Grace Period, Hibernate, and Suspended status. If your package is in Inactive status, then you must do the package purchase process from the initial stage.
You can see the Payment Procedure for the package you purchased or renewed on the following page:
How to Purchase a Connectivity Subscription
